Design, develop, and administer databases for analytics and applications, with responsibilities including SQL maintenance, integration, and cloud solutions.

Top Skills: Aurora DbAWSFlywayGitGoJavaLiquibaseMySQLNoSQLPythonRdbmsRedshiftShell ScriptingSQL

PTP

Voice User Interface Designer - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

Senior level

Information Technology

Design and deliver voice user interface solutions, create call flow diagrams, conduct usability testing, and optimize IVR applications.

Top Skills: Call Flow DesignIvrSpeech Applications

PTP

Customer Experience Analyst - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

78K-78K Annually

Junior

78K-78K Annually

Junior

Information Technology

The Customer Experience Analyst will improve IVR operations through data analysis, optimization methods, and recommendations, focusing on Mandarin-speaking customers.

Top Skills: Contact Center SoftwareData AnalysisStatistical Modeling

PTP

CX Business Analyst - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

Mid level

Information Technology

The CX Business Analyst will design, test, and deliver customer experience solutions, facilitate client sessions, and manage project deliverables.

Top Skills: Microsoft AxureMicrosoft Azure DevopsExcelMicrosoft OnenoteMicrosoft TeamsMicrosoft VisioMicrosoft Word

PTP

Engagement Manager - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

Expert/Leader

Information Technology

The Engagement Manager will develop client relationships, lead CX solution sales and delivery, and provide leadership to delivery teams.

Top Skills: Customer Experience SolutionsIt Consulting

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PTP

Senior Project Manager - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

Mid level

Information Technology

Manage project delivery for customer experience solutions, ensuring quality, timeline, and budget adherence while maintaining client relationships.

Top Skills: GenesysMS OfficeMs ProjectWrike

PTP

Genesys Architect - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

Senior level

Information Technology

Design and deliver customer experience solutions, lead implementation teams, define requirements, and mentor technical team members.

Top Skills: .NetAdo.NetAsp.NetC#EjbGenesys DesktopGenesys EservicesGenesys Interaction RecordingGenesys IwdGenesys ReportingGenesys Routing SolutionsGenesys Rules SystemGenesys Sip ServerGenesys Voice PortalGenesys Workforce ManagementJ2EeJavaJsfJspPbx To Genesys Sip MigrationServlets

PTP

Solution Architect

Reposted 22 Days AgoSaved

Remote

USA

Senior level

Information Technology

The Senior Solution Architect will represent and sell CX solutions, identify customer needs, architect solutions, present demonstrations, and collaborate with teams.

Top Skills: IvrMrcpSisrSrgsVoicexml

PTP

Google Cloud Engineer

Reposted 22 Days AgoSaved

Remote

USA

Mid level

Information Technology

Develop and manage customer experience solutions on GCP, validating deployments, writing queries, and utilizing various technologies for effective cloud solutions.

Top Skills: BashC++DockerGitGnu ToolchainGoogle Cloud Platform (Gcp)Google Kubernetes Engine (Gke)JavaScriptJenkinsMySQLNode.jsPostgres SqlPythonTerraformUnix

PTP

IVR Test Engineer - REMOTE

Reposted 22 Days AgoSaved

Remote

USA

Mid level

Information Technology

The IVR Test Engineer will provide testing for large scale IVR applications, mentor QA best practices, write automation scripts, and improve test documentation.

Top Skills: CyaraEjbJ2EeJavaJmeterJsfJspJunitSeleniumServletsTomcat