Owns enterprise Qualtrics platform management, survey programming, interactive dashboard development, governance, integrations, identity management, and technical troubleshooting. Builds client-facing dashboards for market research and longitudinal studies, translates quantitative research outputs into decision-ready visualizations, and ensures data quality. Partners with business analysts and cross-functional teams to assess impacts, define solutions, manage integrations, document systems, and improve processes. Requires deep Qualtrics expertise, custom JavaScript, APIs, survey data knowledge, visualization skills, and strong client communication.

Consults with clients to define business objectives, design qualitative and quantitative research plans, analyze consumer insights, and develop actionable recommendations. The role manages client projects, scopes timelines and costs, creates compelling visual reports, presents findings, builds client relationships, and identifies opportunities to deepen accounts.