Top Tech Jobs & Startup Jobs in Seattle, WA

Provides advanced technical support for complex customer issues involving ERP integrations, APIs, middleware, data integrity, and SaaS configurations. Responsibilities include log analysis, root cause investigation, issue replication, escalation coordination with Product and Engineering, customer communication, documentation, incident reviews, and process improvement. The specialist also supports system upgrades, regression testing, permissions management, and third-party connector troubleshooting.

Manage long-term B2B SaaS customer relationships across the lifecycle, driving adoption, retention, and account growth. Lead training, enablement sessions, cadence calls, and executive business reviews. Build strategic account plans, resolve escalated issues, advocate for customer needs, and collaborate with sales, professional services, customer care, and product teams. Identify scalable improvements and use customer data and KPIs to forecast attrition and improve outcomes.

Build and maintain revenue workflows, integrations, and AI agents connecting Salesforce with sales and marketing systems. Own inbound lead routing, automated sales and marketing plays, CRM hygiene, data enrichment, and AI-assisted workflows. Use APIs, webhooks, automation platforms, Python or JavaScript, and SQL to eliminate manual work and improve pipeline speed. Document workflows, enforce governance, and measure time savings and conversion improvements across Revenue Operations.

The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.

Own the strategy, roadmap, architecture, performance, and business outcomes of Versapay’s global payment gateway. Lead processor and acquirer integrations, transaction lifecycle capabilities, compliance, reliability, and payment optimization. Partner with engineering, finance, risk, compliance, operations, and go-to-market teams while guiding execution across engineering pods. Apply AI and machine learning to retry optimization, decline analysis, anomaly detection, incident response, and partner integrations.

Develop and support Salesforce integrations connecting internal applications, vendors, and business partners. Build Apex, Lightning Web Components, Flow, and API-based solutions; design error handling, retries, reconciliation, monitoring, and documentation. Own integration delivery from scoping through ongoing support, reduce technical debt, improve performance and testability, and collaborate with technical and business stakeholders. The role supports merchant onboarding, transaction processing, billing, and payment-related workflows.

Own and expand a portfolio of complex B2B SaaS customer accounts, including multi-entity and PE-backed organizations. Build executive relationships, identify expansion opportunities, lead qualification through negotiation and close, and coordinate with Customer Success, Product, Marketing, Solutions Consulting, and Implementation teams. Maintain accurate pipeline forecasts while advising customers on payments and accounts receivable automation that improves efficiency and cash flow.

Leads the enterprise Talent Acquisition function, recruiting strategy, team, hiring standards, executive searches, pipelines, and quality-of-hire initiatives. Partners with the CPO, CEO, executives, and business leaders on workforce planning, market intelligence, compensation benchmarking, and talent decisions. Uses data, AI, and automation to improve recruiting efficiency and decision quality while coaching the recruiting team and supporting scalable growth.

Conduct customer discovery, design and demonstrate tailored fintech solutions, and provide technical expertise throughout sales cycles. Support RFIs and RFPs, propose configurations and integrations, address objections, and explain complex technology to diverse audiences. Collaborate with sales, product, management, and customer success teams to achieve business goals, maintain technical expertise and certifications, and travel occasionally across the US and Canada.

Leads Versapay’s enterprise data strategy, architecture, governance, quality, accessibility, and commercialization. The role unifies transactional and analytical data, establishes semantic models and data catalogs, enables secure AI and agentic capabilities, develops external data products, manages data platform costs, and leads teams across data engineering, analytics, BI, and platform operations. The Senior Director partners with executive, product, engineering, commercial, finance, legal, and compliance stakeholders.