Top Tech Jobs & Startup Jobs in Seattle, WA

Leads strategic customer success for complex, multi-org Salesforce customers. Owns success plans, ROI-driven engagement, executive stakeholder relationships, resource mobilization, risk mitigation, renewals, and go-live support. Advises customers on Sales Cloud, Service Cloud, AI governance, Trust Layer practices, and Agentforce capabilities while mentoring team members and driving adoption, technical health, and business value.

Serve as a technical liaison between Assurance and Engineering, evaluating security and compliance control implementation across applications, platforms, infrastructure, cloud environments, and workflows. Translate regulatory requirements into actionable technical controls, perform second-line oversight, assess M&A risk, monitor emerging regulations, support incident reviews, refine governance, and report control effectiveness and systemic risk to leadership.

Build and maintain tier-0 authentication services supporting Kerberos, TOTP, and FIDO2/WebAuthn. Develop well-tested backend code, implement identity protocols, debug distributed production systems, contribute to designs, and participate in code reviews, monitoring, incident response, root cause analysis, documentation, and on-call operations. Work with senior engineers, product owners, infrastructure teams, and internal stakeholders while applying security-first engineering practices across cloud, Kubernetes, and CI/CD environments.

Own strategic customer success for high-value Slack customers, serving as a trusted advisor throughout adoption, value realization, renewal, and expansion. Build adoption roadmaps, monitor usage and technical health, manage stakeholders and incidents, coordinate internal teams, deliver enablement, and identify opportunities to increase product engagement. The role requires strong consulting, communication, AI literacy, Slack expertise, and executive relationship management.

Leads offensive security assessments across applications and platforms, including manual testing, code review, architectural analysis, and threat modeling. Identifies systemic vulnerabilities and emerging attack vectors, partners with engineering teams on scalable remediations, and drives secure-by-default security improvements. Influences architecture and development standards, mentors engineers, and collaborates with detection and incident response teams to improve exploitation visibility.

Pre-sales Solution Engineer partnering with Account Executives to design and present SPM solutions, run executive-level demos, act as SME on SPM and Salesforce, create innovative customer solutions, enable peers via trainings, and provide product feedback to improve offerings and close enterprise deals.

Lead end-to-end customer engagements to define and deploy agentic AI strategy and solutions on Salesforce platforms. Own program management, adoption, stakeholder management, delivery coordination, and product feedback. Design AI/LLM solutions with responsible AI practices and drive measurable value; travel ~25% to customer sites.

Owns internal enablement for Qualified Success Architects by managing new-hire onboarding, tracking certification, coordinating live training, maintaining the Guru knowledge base, and supporting enablement initiatives. The role requires strong SaaS customer success experience, coaching ability, organization, communication, cross-functional collaboration, and deep product knowledge.

A 12-week Salesforce AI Labs internship for emerging technical talent. Interns contribute to AI solutions in product engineering, product management, customer delivery, or enterprise transformation; collaborate across disciplines on a capstone project; use AI-native tools and agents; own projects from experimentation through delivery; and present results at Demo Day. The role provides mentorship and exposure to enterprise-scale AI development, with potential consideration for Salesforce’s AI Labs rotational fellowship.

Lead the architecture strategy for Salesforce’s large-scale Events Technology ecosystem, spanning registration, attendee experiences, marketing orchestration, identity, data, AI agents, content, and real-time analytics. Develop architectural standards, prototype complex solutions, conduct design reviews, resolve cross-team technical blockers, and influence product roadmaps. Partner with engineering, product, event marketing, and Salesforce platform teams while ensuring scalable, resilient systems for high-traffic events.