Top Tech Jobs & Startup Jobs in Seattle, WA

Provides end-to-end technical support for Salesforce customers, troubleshooting complex platform and Sales Cloud issues, managing critical cases, and coordinating with engineering teams. Supports onboarding, configuration, architecture guidance, product adoption, root-cause analysis, documentation, and customer communications. The role requires managing multiple issues in a fast-paced global support environment, mentoring peers, and explaining technical concepts to diverse stakeholders.

Participate in a 12-week Salesforce GovCloud internship building and maintaining distributed, cloud-native software services for high-compliance environments. Implement product onboarding, infrastructure, and resilient services within established designs, collaborating with senior engineers to deliver secure, highly available solutions. Receive mentorship, engineering training, and professional development opportunities.

Leads the software engineering team building Salesforce’s AppExchange Go To Market marketplace platform. Responsibilities include setting architecture and technical strategy, resolving scalability and reliability issues, partnering with product and cross-functional stakeholders, managing delivery risks, mentoring and hiring engineers, and contributing hands-on when needed. The role focuses on highly available cloud services, automation, self-healing systems, quality, and long-term platform stability.

Owns a portfolio of high-risk enterprise customers, leading escalations, coordinating cross-functional resources, and driving issue resolution to prevent churn. Builds executive relationships, provides consultative guidance, analyzes root causes and trends, improves risk-management processes, and communicates resolution status. Requires strong Salesforce ecosystem and enterprise technology knowledge, cross-cloud customer experience, strategic influence, negotiation, and the ability to manage complex, high-volume workloads.

Leads Salesforce’s standalone selling price program and revenue recognition strategy, including ASC 606 analysis, methodology, reporting, controls, audit support, technical accounting memos, system projects, automation, and acquired-entity integration. Partners with Finance, Sales, Pricing, Product, Business Technology, auditors, and vendors to evaluate new deal models, pricing, packaging, and go-to-market initiatives. The role requires advanced data analysis, SOX compliance expertise, strong communication, and project management skills.

Lead enterprise AI and solutions architecture across agent orchestration, MCP capabilities, semantic data, headless Salesforce experiences, AI-assisted development, and AI governance. Advise C-suite stakeholders, resolve platform-fit ambiguity, collaborate with pre- and post-sale teams, and remain engaged through delivery, including recovery of stalled enterprise rollouts.

A 24-month rotational fellowship developing AI solutions across product engineering, product management, customer deployments, and enterprise transformation. Fellows build and deploy AI applications, agents, and conversational solutions; collaborate with researchers, engineers, customers, and product teams; and own projects from experimentation through production. The program emphasizes Python, software engineering, AI/ML development, customer communication, and exposure to cloud infrastructure, scalable data processing, and MLOps.

Leads Salesforce Customer Success readiness for platform evolution, security mandates, acquisitions, AI-driven change, and new product launches. Builds enterprise-wide NPI, governance, readiness, enablement, and adoption frameworks; partners with Product, Engineering, Platform, and Security executives; translates technical change into customer and operational impact; and uses customer, support, adoption, risk, and product data to guide priorities and influence roadmaps.

Leads Cloud Success strategy, operations, AI transformation, analytics, experience design, organizational planning, executive communications, and cross-functional execution. Builds scalable operating systems, dashboards, AI-enabled tools, and processes that improve employee productivity, customer experience, decision-making, and organizational alignment. Serves as a strategic executive partner to the EVP of Cloud Success and shapes the function’s enterprise narrative and measurable business impact.

Manages strategic public-sector customers using Tableau and Salesforce, serving as the primary accountability point for adoption, value realization, renewals, expansion, technical health, and incident coordination. Builds executive relationships, tracks platform usage, leads enablement and business reviews, recommends improvements, and translates technical concepts into business outcomes. Escalates complex data, integration, automation, and configuration issues while partnering with Sales, Engineering, and Product teams.