Top Tech Jobs & Startup Jobs in Seattle, WA

Lead customer analytics engagements using data manipulation, visualization, statistical and predictive modeling. Build and maintain data pipelines, deploy scalable Power BI/Tableau solutions, manage and mentor teams, collaborate with client leadership to identify opportunities, and drive technology-enabled, data-driven decisions.

Lead contact center transformation engagements by designing and implementing user-centric front-end solutions, conducting user research and usability testing, prototyping in Figma, ensuring digital accessibility, optimizing workflows, and mentoring junior team members while collaborating with cross-functional teams to deliver omnichannel contact center solutions.

The role involves developing, testing, and validating Generative AI agents and maintaining automated testing standards. Responsibilities include mentoring junior associates, analyzing complex issues, and applying governance controls in AI-driven solutions.

Lead strategic contact center transformation initiatives, oversee AI-powered implementations (Amazon Connect, Genesys CloudCX), guide omnichannel and UI development, leverage analytics and workforce management to improve CX, manage executive client relationships, drive business development, and mentor teams while promoting human-centered design and accessibility.

Advise technology-sector clients on strategy and transformation by analyzing market trends, interpreting data, conducting competitive research, and developing recommendations. Support client engagements, drive business process improvements, manage stakeholder relationships, and apply consulting methodologies to deliver actionable growth strategies.

Support consulting engagements by extracting insights from large datasets using data manipulation, visualization, and statistical modeling. Build dashboards and predictive models, integrate diverse data sources, ensure data quality and compliance, communicate findings to stakeholders, and mentor junior team members while managing client relationships.

Lead contact center technology transformation by managing client accounts and teams, driving UI/interaction engineering, leveraging AngularJS/React/Vue.js and design tools, conducting discovery and usability testing, promoting accessibility and human-centered design, and using data/AI to improve customer experience and workflows.

Lead development and implementation of AI-powered contact center and conversational solutions. Guide cross-functional teams to design natural language interfaces using Dialogflow and Amazon Lex, prototype UIs with Figma, conduct usability testing and user research, validate data integrity and security, build stakeholder relationships, and coach teams to deliver high-quality, client-aligned AI products.

Lead strategy engagements for technology clients, analyze market and business trends, design corporate and go-to-market strategies, drive process improvement, manage teams, coach staff, maintain client relationships, and ensure project quality and ethical standards.

Lead end-to-end contact center transformation engagements using AI, cloud contact center platforms, and analytics. Design omnichannel strategies, oversee UI work with AngularJS/React, conduct user research, and coach teams to deliver data-driven operational improvements and client-facing solutions.