Top Tech Jobs & Startup Jobs in Seattle, WA

Greets visitors, manages badges and meeting rooms, answers and transfers nationwide calls, and performs switchboard and reception duties. Maintains phone lists, calendars, messaging systems, promotional inventory, and administrative materials. Provides light PC support, assists teams with administrative tasks, participates in company events, and delivers professional customer service while handling occasional physical tasks in an office environment.

Drive growth within new and existing accounts through consultative selling, relationship-building with decision-makers, and aligning Ricoh solutions to customer business needs. Research customer environments, develop and deliver presentations, articulate financial impact, and manage multiple accounts while expanding services across the enterprise. Approximately 20% travel required.

Provides post-sales remote technical support for Ricoh software and IT solutions. Handles escalated incidents, troubleshoots application, connectivity, hardware, and software issues, replicates failures in controlled lab environments, documents resolutions, coordinates with vendors and engineering, and maintains knowledge bases. The role also supports installations, customer service recommendations, technical training, certifications, and system administration.

Leads a technical account management team delivering application administration, customer support, training, solution oversight, and technical roadmaps. Manages staffing, coaching, utilization, profitability, budgets, operational processes, and employee development. Builds strategic relationships with customer executives, supports quarterly business reviews, resolves escalated application issues, and identifies new business opportunities. The role requires enterprise IT expertise, strong leadership, customer communication, and significant overnight travel.

Provides escalated, post-sales technical support for Ricoh software and IT solutions. Diagnoses and reproduces application, connectivity, hardware, and software incidents in remote or virtual lab environments; documents issues in incident-management systems; coordinates resolutions with customers, vendors, engineering, and field teams; supports installations, knowledge-base maintenance, training, certifications, and billable service activities.

Analyzes and maintains customer, item, and configuration master data using Oracle and Microsoft tools. Organizes and validates files for electronic updates, investigates data and process issues, evaluates business impacts, prepares reports, and supports cross-functional projects. Collaborates with business teams to ensure data integrity, accurate national coding, efficient processes, and customer-focused solutions.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, staffing costs, policies, and operational goals. Provides technical and operational guidance, analyzes project impacts, supports database enhancements, and coordinates cross-functional initiatives with IT and other departments.

Leads pre-sales and post-sales implementation of integrated commercial print hardware, software, and services solutions. Assesses customer workflows, demonstrates solutions, develops ROI analyses, supports sales representatives, architects implementations, manages Statements of Work, trains customers, and ensures successful delivery and satisfaction. Provides technical leadership, solution assurance, project management, and specialized expertise in inkjet continuous-feed technologies, print workflows, data streams, finishing, networking, and related commercial or transactional print environments.

Manage a B2B software and services portfolio focused on Document Management and Document Intelligence. Lead lifecycle decisions, commercialization readiness, portfolio prioritization, financial analysis, business cases, and revenue and margin growth. Coordinate Sales, Operations, Product, Finance, Marketing, Enablement, and Support across a matrixed organization. Oversee launch readiness, governance reviews, risk mitigation, customer feedback, performance reporting, and strategic initiatives for a portfolio potentially worth $150 million.

Manages complex business-process and workflow solution sales from prospecting through close. Develops C-suite relationships, creates demand, leads capture efforts and technical bids, shapes client requirements, builds differentiated value propositions, and coordinates internal and partner resources. Conducts competitive, market, financial, and strategic analyses while aligning Ricoh solutions to enterprise business outcomes. Requires strong sales-process expertise, technical understanding of IT environments, executive communication, negotiation, and leadership skills.