Top Tech Jobs & Startup Jobs in Seattle, WA

Leads the partner support organization, determining whether to build an in-house team or continue with a BPO. Manages support quality, escalations, coaching, and performance. Oversees AI support agents, including monitoring accuracy, tuning workflows, and defining the human-AI boundary. Owns Help Center content, partner training videos, and drip campaigns while translating support trends into product and engineering roadmap insights.

Build full-stack marketplace features for search, ranking, and renter-facing products while supporting ML Ops infrastructure. Develop model deployment pipelines, feature stores, real-time data pipelines, monitoring, and production integrations with data scientists. Write tested code, review contributions, plan technical work, and improve system performance, reliability, and scalability. Collaborate with product and globally distributed engineering teams.

Build full-stack marketplace features and ML Ops infrastructure for search, ranking, and renter-facing products. Develop model deployment pipelines, feature stores, real-time data pipelines, and monitoring using Chalk and Vertex AI. Collaborate with data scientists to productionize models, improve system performance and reliability, write tested code, participate in reviews, plan technical work, and communicate effectively across distributed teams.

Lead the end-to-end renter experience across web and native mobile for Apartment List’s Core product. Define product direction, conduct research and experimentation, create high-quality designs and coded AI-assisted prototypes, establish reusable design systems, and influence product and engineering leaders. Mentor designers through critique and collaboration while balancing product maintenance, innovation, and business impact.

Leads the Core renter experience across web and native mobile. Responsibilities include setting product direction, designing and prototyping functional experiences with AI tools, maintaining design systems, conducting research and experiments, collaborating with product and engineering, and mentoring designers. The role requires hands-on product design, strong visual and interaction craft, mobile-first thinking, and the ability to influence senior stakeholders while owning ambiguous, cross-functional problems.

Own and modernize Apartment List’s B2C lifecycle marketing program across email, push, and SMS. Build segmentation, personalization, partnerships, cross-sell, forecasting, experimentation, and measurement systems. Lead analytics and hands-on journey development, audience logic, troubleshooting, and SQL analysis. Manage and develop a two-person team, oversee the Iterable relationship, and partner with Engineering, Product, Analytics, Design, and senior leadership to drive renter engagement, retention, revenue, and marketplace growth.

Own and evolve end-to-end data pipeline architecture across ingestion, transformation, modeling, and serving. Lead platform improvements for cost efficiency, reliability, access control, observability, orchestration, CI/CD, and developer experience. Drive complex cross-team initiatives, resolve production issues, influence architectural decisions, mentor engineers, and build automation incorporating AI into data engineering workflows.