Top Tech Jobs & Startup Jobs in Seattle, WA

Remote, entry-level upsell sales role contacting existing Aura customers to recommend product upgrades and add-ons. Make daily outbound calls, consult on personalized digital safety solutions, meet monthly revenue/upsell targets, collaborate with the team, and stay informed on cybersecurity trends to act as a trusted advisor.

Handle inbound cancellation calls and outbound payment-failure calls to retain customers, provide proactive support, identify upsell/retention opportunities, evangelize Aura's mission, and consult on identity/privacy/security best practices to maintain high customer satisfaction.

Individual contributor responsible for building and managing a high-performing channel distribution network across a multi-state territory to drive bookings and revenue. Recruit, onboard, and enable partners (including via a MetLife partnership), develop joint business plans, deliver product presentations and demos, monitor partner performance, resolve sales conflicts, and execute territory sales strategies to meet and exceed targets.

The Senior Software Engineer will develop a new Managed Service Provider solution for mobile security, focusing on feature development and complex projects, guiding initiatives from design to deployment.

Lead architecture and build Aura's AI Intelligence Platform, unifying data and enabling AI agents to reason over sensitive information. Own end-to-end initiatives, prioritize security and privacy, design scalable distributed systems on AWS using Python and TypeScript, and set engineering best practices while mentoring engineers without direct reports.

Lead forecasting, capacity planning, and workforce insights for customer experience operations. Build and backtest forecasting models, maintain dashboards (Tableau, Databricks, Five9, Verint, Excel), manage vendor forecasts, perform scenario modeling, and deliver executive recommendations to align staffing with service and cost goals.