Top Tech Jobs & Startup Jobs in Seattle, WA

Owns a strategic territory focused on new-logo acquisition and upsell opportunities. Develops account plans, positions enterprise software value propositions, negotiates complex contracts, prepares pricing and proposals, manages forecasts, and closes large deals with long sales cycles. The role requires strong enterprise software sales performance, C-level relationships, strategic buyer engagement, partner and systems integrator experience, and proficiency in value selling and account planning.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Lead and scale Ping Identity’s Americas Solutions Engineering organization. Partner with Sales, Product, and Marketing to drive pipeline growth, win rates, customer retention, technical sales strategy, proofs of concept, architectural design, and executive engagements. Advise enterprise security leaders on IAM, AI governance, cloud architecture, and fraud prevention while shaping product roadmaps through market and customer insights.

Manage enterprise customer relationships as a named technical resource and advocate. Oversee incident communications, analyze support and customer data, identify adoption and renewal risks, and recommend solutions aligned with customer objectives. Provide proactive guidance on Ping Identity features, uncover adoption blockers, and support customer success through hands-on collaboration. The role includes occasional customer-site travel and some after-hours or weekend coverage.

Provides premium technical support to enterprise customers using Ping Identity solutions. Responsibilities include troubleshooting and reproducing SaaS and web application issues, analyzing logs and HTTP traces, managing SLAs and customer expectations, conducting troubleshooting sessions, communicating through phone and email, contributing to the knowledge base, and mentoring or onboarding support engineers. The role includes global follow-the-sun coverage, rotating on-call responsibilities, and varied schedules.

Provides comprehensive administrative support to executives and senior leadership by managing complex calendars, meetings, travel, events, correspondence, presentations, board materials, and confidential information. Serves as a key stakeholder contact, conducts research, supports decision-making, coordinates cross-functional initiatives, and improves administrative processes. Requires strong organization, communication, judgment, discretion, and proactive problem-solving skills.

Lead global payroll operations across 18 countries, ensuring accurate, timely, and compliant processing. Manage payroll service providers, strategy, automation, implementations, country expansions, EOR relationships, and M&A integration. Lead a globally dispersed team and partner with Accounting, Treasury, Tax, Legal, HR, Benefits, and Equity Administration. Oversee complex compensation, payroll taxes, statutory filings, audits, year-end reporting, internal controls, risk mitigation, and employee issue resolution.

Creates and maintains technical documentation for cloud and on-premise identity products across end-user, administrator, developer, integrator, and DevOps audiences. Collaborates with engineers and product teams, researches software and standards, tests unreleased features, advocates for documentation throughout the development lifecycle, and edits contributor content. Works in a Docs-as-Code environment using AsciiDoc, GitHub, and documentation publishing tools.

Provide technical support to top-tier customers by troubleshooting issues, identifying root causes, reproducing problems, documenting bugs, and coordinating resolutions with Engineering, SRE, Product Management, and Customer Success. Lead escalations, manage urgent tickets, mentor team members, improve support processes and documentation, participate in on-call coverage, and develop expertise in Ping Identity’s cloud identity platform.

Design, deploy, and maintain resilient cloud infrastructure for Ping Identity’s mission-critical services. Build and optimize automated CI/CD pipelines, support cloud security and observability, evaluate technologies, participate in planning and on-call rotations, and help improve engineering practices. Collaborate across development and operations teams while sharing expertise and supporting distributed production systems.