Top Tech Jobs & Startup Jobs in Seattle, WA

Provide technical escalation and application support for customers: diagnose and resolve API, telephony, network, server, database, microservice, and container issues; reproduce incidents; document solutions; collaborate with Engineering/Product/Sales; maintain knowledge base; and participate in rotational on-call coverage.

Lead customer-facing security reviews, perform risk and gap assessments, manage external audits (SOC 2, ISO, PCI, HIPAA, FedRAMP, etc.), run internal audits and security training, improve vendor risk management and compliance metrics, build/automate controls and respond to RFIs to support sales.

The Staff Machine Learning Engineer will lead AI initiatives, architect LLM systems, design evaluation frameworks, and mentor engineers.

As a Senior Fullstack Engineer, you'll develop a no-code platform, build UIs and backend services, and improve conversation analysis workflows using AI technologies.

Work with customers to configure and maintain Cresta's Opera platform, identify key moments using keyword/utterance rules, monitor voice analytics trends, produce insight reports, respond to ad hoc analysis requests, and mentor customer analysts to maximize product value.

Manage and scale global paid media programs (LinkedIn, Google, Meta, emerging channels). Execute end-to-end campaigns, optimize for pipeline and revenue, partner with Creative and Marketing Ops, leverage AI and audience enrichment tools, ensure tracking and attribution, analyze performance, and present insights to leadership.

Lead and coach a Strategic Solutions Engineering team to support complex sales cycles. Align SE coverage with sales priorities, run technical discovery, design solutions, execute demos/POCs, support strategic $1M+ deals, and collaborate with Product and Engineering to influence roadmap and scale SE best practices.

The Motion Graphics & Video Editor will create engaging motion graphics and videos for Cresta's marketing and product storytelling, managing multiple projects and collaborating cross-functionally.

As a Demo Engineer, you'll create and manage demo environments, collaborate with teams to enhance demo capabilities, and resolve demo issues, showcasing Cresta's AI solutions.

Own partner relationships and enable partners to design, sell, and deliver Cresta solutions. Serve as a trusted advisor and platform expert providing technical presales support, executive presentations, strategic solution design, and enablement assets. Drive partner-led revenue, resolve complex technical challenges, and align cross-functional teams (Sales, Product, Engineering) to scale Cresta's partner program and joint customer success.