Top Tech Jobs & Startup Jobs in Seattle, WA

Design and deliver enablement strategy and content for CX teams to improve retention, satisfaction, and expansion. Use CX data and Gainsight health signals to drive coaching, training, and AI-enabled workflow improvements. Lead cross-functional projects, run workshops, monitor performance metrics, and act as a trusted advisor to optimize onboarding, renewals, and proactive customer management.

The Staff Data Analyst will build Boulevard's product data foundation, create data-driven recommendations, develop dashboards, conduct deep analyses, and foster a data-driven culture within the organization.

Outreach to prospective clients via email, phone, social to qualify leads and book demos. Use Salesforce, Gong, and LinkedIn to manage pipelines, track activity, and meet activity and revenue-driving KPIs. Learn market and POS trends, collaborate with Account Executives, and continually develop sales skills through training.

The Director of Payments & Risk Operations at Boulevard will manage integrated payment systems, risk performance, and drive AI-native decision-making to support growth and efficiency.

Provide broad in-house legal counsel for product and business teams, focusing on commercial contracting, payments/FinTech regulatory issues, privacy, healthcare compliance, IP, and disputes. Draft, negotiate, and manage agreements; improve contract templates and legal processes; partner with Sales, GTM, and Legal Operations to enable faster deals and build scalable workflows. Operate autonomously while escalating high-risk or strategic matters.

Lead the fintech product roadmap for payments, capital, POS, reconciliation, and fraud tooling. Own in-person payment experiences, payment reliability, financial logic, and reconciliation reporting. Partner with engineering, risk, finance, and CX to scale infrastructure, automate settlement and reconciliation, reduce manual review, and translate early-stage fintech capabilities into reliable customer-facing products using data and customer insight.

Own the end-to-end vision and roadmap for Boulevard's AI Receptionist. Define how AI handles voice and text client interactions, design handoffs to humans, set success metrics (autonomous resolution, CSAT, adoption, retention), drive business outcomes and pricing, gather deep customer insight from self-care businesses, and lead cross-functional teams to deliver trustworthy, high-quality AI conversational experiences.

The Senior Salesforce Developer will lead the Salesforce platform's technical health, focusing on quote-to-cash workflows and revenue operations while managing integrations and system migrations.

Design, build, and productionize ML and AI systems (LLMs, embeddings, recommendations, forecasting). Develop end-to-end ML workflows, scalable data pipelines, semantic models, and CI/CD for ML. Collaborate with product and engineering, mentor engineers, and influence platform architecture and standards.

Lead marketing operations and systems (Marketo, Customer.io, Salesforce); design lifecycle, lead scoring, and journey frameworks; implement AI-driven automation; build reporting linking marketing to pipeline and revenue; partner with Sales, RevOps, and Data; and hire and run a high-performing Marketing Operations team.