Top Tech Jobs & Startup Jobs in Seattle, WA

The Senior Technical Specialist leads technical support for escalations, manages complex problems, and collaborates with engineering to enhance service delivery.

The Manager of Tier 1 Support oversees a team of support specialists, focusing on team management, performance metrics, and improving customer satisfaction. This role involves collaboration across departments and requires experience in supporting a technical platform in a fast-paced SaaS environment.

Lead the architecture and development of data ecosystems and analytics capabilities, optimizing data products for customer insights and decision-making.

The Senior Manager, Website will optimize website performance, manage CRO programs, and improve SEO to enhance user experience and conversion rates.

As a Customer Success Manager, you will manage mid-market customer relationships, focusing on retention, value realization, and growth through proactive engagement and data-driven strategies.

As a Sales Development Representative, you'll engage potential clients, qualify leads, schedule meetings, and drive growth while maintaining organized sales processes.

Own and optimize paid search strategy and execution: manage seven-figure Google Ads budgets, improve CPA and ROAS through keyword, bidding, creative, and landing page tests, run experiments, build dashboards and reports, and partner cross-functionally to align spend with revenue and measurement goals.

Own paid social strategy and execution across Meta/Instagram, optimize seven-figure budgets for CPA/ROAS, run creative and audience experiments, build dashboards, ensure accurate tracking and collaborate cross-functionally to scale acquisition.

The Senior Customer and Industry Insights Analyst will analyze data trends, generate insights, publish reports, and collaborate with various departments to inform decision-making and strategy.

Serve as a Tier 2 escalation specialist resolving complex technical issues affecting scheduling, payments, and workflows. Investigate and validate financial data, provide internal technical guidance, improve documentation and workflows, participate in QA/UAT, and collaborate with CX and cross-functional teams to surface recurring issues and strengthen support operations.