Develop and implement an internal AI agent platform and create over 50 AI agents to automate various workflows at Imprint.

The First Party Fraud Ops Specialist reviews potentially fraudulent transactions, manages customer claims, monitors transaction activity, and reports trends to leadership, aiming to reduce fraud loss and improve customer experience.

The Fraud & Dispute Ops Specialist reviews fraudulent transactions and dispute claims, monitors accounts for fraud, and communicates with customers to resolve issues while meeting regulatory guidelines.