The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

Own and execute B2B social strategy across LinkedIn, YouTube, and X. Manage company channels, executive personal brands, employee advocacy, and influencer relationships. Write on-brand copy, direct visual and video production, run event coverage playbooks, contribute to omnichannel campaigns, monitor market trends, and measure social KPIs to drive brand and pipeline.