Top Tech Jobs & Startup Jobs in Seattle, WA

Own and execute a portfolio of vendor renewal contracts, build and maintain renewal pipeline and forecasts, coordinate with sales/channel operations and manufacturers, generate quotes 30/60/90 days ahead, maximize manufacturer incentives, and support customers via phone and email.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

Lead and scale the Managed Services Customer Success organization (5–10 managers). Build operating model, processes, KPIs, lifecycle programs (onboarding, adoption, value realization, renewal, expansion), drive retention, health monitoring, and account profitability, enable upsell/cross-sell, and align cross-functional teams to ensure strong customer outcomes and executive-level engagement.

Part-time Graphic Designer (20 hrs/week) creating digital and print assets—presentations, marketing collateral, social and event materials—ensuring brand consistency, preparing production-ready files, collaborating with cross-functional teams, iterating on feedback, and maintaining design libraries and templates to support marketing, sales, and internal communications.

Support Professional Services as the financial subject matter expert for project accounting, profitability analysis, forecasting, pricing, cost allocation, and executive reporting. Partner with PMs, Sales, Accounting, and leadership to improve forecasting accuracy, margin management, and financial governance across a portfolio of customer engagements.

Lead the Professional Services PMO to ensure consistent, profitable delivery of complex technology projects. Manage and develop PMO staff, establish governance, optimize resource and portfolio management, drive operational excellence, and partner with Sales, Engineering, Finance, and executives to improve forecasting, profitability, and customer satisfaction.