Top Tech Jobs & Startup Jobs in Seattle, WA

Drive regional revenue growth for Modernizing Medicines RCM solutions by developing and executing strategic sales plans, managing the full sales cycle for large physician practices and health systems, building C-level relationships, coordinating with internal teams for onboarding, and representing the company at industry events.

Lead design and execution of future-state operating models across Customer Success. Drive journey architecture, capability design, scalability, automation, change management, executive roadmaps, and governance to deliver operational cost-savings and adoption.

Lead WFM Analyst owns end-to-end workforce management: capacity planning, scheduling, intraday adherence, KPI tracking and dashboard automation. Builds supply-demand models, writes SQL, automates BI dashboards, advises leadership with executive reports, recommends staffing/hiring strategy, and drives cross-functional process and WFM system improvements.

Lead standardized in-person and virtual training and go-live support for small-to-medium allergy practices; provide post-go-live assistance, assess learner proficiency, maintain training records, and update content based on product changes and best practices.

Own the roadmap for clinical documentation and adjacent practice workflows (tasking, document management, messaging). Define requirements, manage features through lifecycle, run releases/alpha-beta, collaborate with engineering, UX, QA, clinical SMEs and customers, and champion AI tools to increase velocity and quality.

Lead strategy and execution for Customer Success Shared Services: redesign operating models, govern CS tech stack, drive AI/automation and PMO delivery, direct enablement and change management, establish telemetry and metrics, and build/scale a 30+ person team while partnering with cross-functional executive leaders.

Lead global strategy and operations for AI-powered client enablement, training, and digital adoption. Build and scale LMS/DAP ecosystems, drive digital transformation of client journeys, optimize learning content and delivery, and align enablement with GTM to reduce friction and accelerate revenue. Manage a 200+ team across education, training services, and client enablement.

Senior Sales Transaction Paralegal responsible for drafting, reviewing, and negotiating SaaS and commercial agreements, supporting enterprise deals, assessing risk and compliance (data privacy/security), maintaining contract templates and CLM processes, collaborating cross-functionally with Sales, Finance, Security and Legal, tracking contract metrics, and training internal teams to streamline contracting and protect company interests.

Lead a team of Customer Success Managers to drive adoption, reduce churn, identify upsell opportunities, manage renewals and forecasting, evolve processes for scale, mentor staff, and partner cross-functionally to optimize customer outcomes and retention.

Lead end-to-end project management for Customer Success Operations, coordinating cross-functional teams, managing risks, schedules, budgets, and operational readiness for product launches and process improvements. Maintain dashboards, drive process optimization, and support Operational Excellence by defining business cases and measuring return on value.