Provide first-level support for a SaaS platform via email, phone, and chat: troubleshoot login, payroll, and reporting issues; document interactions; escalate complex problems; educate clients on features and best practices; and collaborate with internal teams to improve processes.

The HCM Specialist will focus on cultivating sales opportunities, managing client relationships, and presenting software solutions to potential clients, while achieving sales quotas.

The Sr. Marketing Manager leads strategic marketing efforts, manages a Marketing Manager, and ensures alignment with growth objectives. Responsibilities include oversight of segment, partner, and product marketing, fostering team development, and executing marketing strategies to drive measurable impact.