Leads program management across Product and Engineering, focusing on release management, process optimization, intake and triage, incident response, Agile adherence, and organizational scalability. Establishes standardized workflows, improves release transparency, builds release management capabilities, mentors teams, and drives accountability across cross-functional stakeholders. Requires at least 10 years of software development process and program management experience, strong Agile expertise, leadership capability, and a bachelor's degree.