Top Tech Support Jobs in Seattle, WA

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Engineer will translate technical issues for customers, troubleshoot and resolve complex problems, and collaborate with engineering teams in fast-paced environments.

The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.

As a Technical Support Engineer Intern at Tanium, you'll assist customers by resolving technical issues, engaging in root cause analysis, and contributing to projects that enhance customer satisfaction while receiving mentorship.

Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.

As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Customer Support Associate for Starlink, you will troubleshoot and resolve customer issues, advocate for customers, and improve support processes while being fluent in Korean and English.

The Associate provides technical support and customer service, resolving issues, and maintaining knowledge of products while communicating effectively with customers and team members.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Engineer provides high-level support for Microsoft Dynamics ERP systems, resolving issues, troubleshooting, and collaborating with clients to enhance service delivery.

Provide third-tier, customer-facing technical support: diagnose and reproduce issues, perform source-code analysis and packet captures, collaborate with Engineering and Sales, produce knowledge-base content, and offer limited on-call support to ensure timely resolution.

Respond to user inquiries via chat, email, and phone; troubleshoot product functionality and system setup; document incidents; communicate resolutions and escalations; collaborate across teams; participate in Saturday rotation; expand product knowledge and test fixes to ensure customer satisfaction and retention.

Provide phone, email, and chat technical support for enterprise customers; troubleshoot and debug issues; act as liaison to Engineering, Sales, and Product teams; escalate critical problems and participate in on-call rotation.

Senior, client-facing support lead for a SaaS compliance platform. Troubleshoot and resolve complex application and database incidents (MSSQL/IIS/Azure), optimize performance, coordinate cross-functional incident response, conduct root-cause analysis, maintain documentation, and mentor peers to improve service delivery and client experience.

Senior, UK-based technical support lead for a SaaS compliance platform owning complex incidents end-to-end. Troubleshoot and optimize MSSQL/T‑SQL, IIS, Azure-hosted applications, use monitoring tools, collaborate cross-functionally, and maintain knowledge-base documentation to improve stability and client experience.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

As a Technical Support Engineer, you'll bridge customer support and product development, tackling complex issues, developing scripts, and enhancing customer experiences while contributing to product stability.

The Technical Support Engineer will manage complex technical issues within Salesforce's AI CRM, provide excellent customer support, and collaborate with product teams for improvements.

As a Technical Support Engineer, you'll provide advanced support for Zoom products, manage support cases, and maintain proficiency in video conferencing technologies.

The Technical Support Specialist will provide Level 2, 3, and 4 technical support for 5ESS products, ensuring customer satisfaction and continuous improvement in a collaborative environment.

Provide technical support for Zenoti's VOIP solution, addressing customer issues, troubleshooting network problems, and ensuring product reliability.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

The Technical Support Specialist will assist customers by troubleshooting technical issues, providing guidance on product usage, and collaborating with teams to enhance user experiences.