Top Tech Jobs & Startup Jobs in Seattle, WA

Generates and qualifies sales leads through market research, inbound follow-up, outbound prospecting, cold calling, and lead-generation campaigns. Researches accounts, identifies decision-makers, builds prospect relationships, maintains databases, and assesses customer needs. Coordinates with sales teams and channel partners to develop pipeline, qualify opportunities, and transfer leads to Account Executives. Requires strong communication, business acumen, organization, and high-volume calling capabilities.

Lead enterprise customer implementations and onboarding by defining requirements, demonstrating and configuring Zenoti solutions, managing pilots, mitigating risks, resolving issues, documenting processes, meeting SLAs, and coordinating internal teams. The role requires deep product expertise, strong technical understanding, customer presentation skills, analytical problem-solving, and the ability to manage multiple projects and travel to customer locations.

Lead enterprise customer implementations and onboarding by defining requirements, conducting demos, configuring software solutions, managing pilots, mitigating risks, resolving issues, documenting processes, meeting SLAs, and coordinating internal teams. The role requires deep product expertise, strong communication, customer presentation skills, analytical problem-solving, and collaboration across multiple projects. Travel to customer locations may be required, and working hours must overlap with customer time zones.

Lead enterprise customer implementations and onboarding by defining requirements, demonstrating solutions, configuring software, managing pilots, mitigating risks, resolving issues, documenting processes, and coordinating internal teams. The role requires deep product expertise, technical understanding of integrations, strong communication, customer training, project management, and occasional travel to customer locations.

Generates and qualifies sales leads through inbound follow-up, outbound prospecting, cold calling, market research, and lead-generation campaigns. Researches accounts, builds relationships with decision-makers, maintains prospect databases, qualifies customer needs, collaborates with channel partners and sales teams, and transfers qualified opportunities to Account Executives.

Lead strategic customer relationships, drive product adoption, improve retention, identify expansion opportunities, manage renewals, and align customer outcomes with revenue goals. Serve as a Zenoti platform expert, solve customer challenges, use data to guide strategy, influence executives, and collaborate with sales, marketing, product, and support teams.

Lead SaaS customer onboarding and enablement for AI products, including setup, integrations, demos, training, adoption planning, and ROI measurement. Serve as a trusted customer advisor, monitor usage and health metrics, gather feedback, resolve issues with Product, Engineering, and Support, and provide customer and internal business reviews. Support renewals, expansion, and long-term account growth while managing multiple projects and remote stakeholders.

Lead enterprise customer implementations and onboarding by defining requirements, demonstrating and configuring Zenoti solutions, designing pilots, mitigating risks, resolving issues, documenting solutions, meeting SLAs, and coordinating internal teams. The role requires deep product and integration expertise, strong customer communication, solution design, training, and the ability to manage multiple projects while aligning with customer time zones. Short-notice travel to customer locations may be required.

Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.

Manage customer relationships and drive adoption, retention, and expansion for Zenoti’s SaaS platform. Serve as a product expert, solve customer challenges, use data to guide strategy, influence executives, and collaborate cross-functionally with sales, marketing, product, and support teams. Manage multiple accounts while communicating complex topics clearly and prioritizing customer needs.