Top Tech Jobs & Startup Jobs in Seattle, WA

Manage a portfolio of high-ARR enterprise customers to drive adoption, retention, and expansion. Deliver executive workshops, business reviews, data-driven insights, and solution recommendations. Collaborate cross-functionally to resolve technical issues, influence stakeholders, and proactively mitigate churn while identifying upsell opportunities.

Manage a portfolio of high-value enterprise customers by driving platform adoption, retention, renewals, expansion, and customer satisfaction. Build relationships with executives and franchise owners, lead workshops and business reviews, analyze customer health metrics, resolve issues proactively, and provide product and business insights. Collaborate cross-functionally with sales, marketing, product, support, engineering, and operations teams while managing complex multi-divisional and global accounts.

Serve as strategic partner for assigned customers to drive adoption, retention, and expansion of Zenoti's platform. Build relationships, become product SME, analyze customer data to solve problems, influence executives, coordinate cross-functional teams, and manage multiple accounts with strong prioritization and communication.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.

The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.

The Director of Sales, Mid-Market is responsible for generating new revenue, managing a team of Account Executives, and driving sales performance. This role requires leadership, coaching, and data-driven pipeline management to achieve targets.