Top Tech Jobs & Startup Jobs in Seattle, WA

Serve as the primary customer-facing technical leader for major accounts in the Western U.S. Guide prospects and customers through technical evaluations, distributed-system architecture, prototypes, implementation, and production adoption. Partner with Account Executives on new business and expansion opportunities, develop account plans, assess technical risks, and advise on cloud, security, reliability, performance, and cost considerations. The role requires strong technical communication, architectural expertise, experience with a major cloud provider, and 25–50% travel.

Build and operate foundational infrastructure for Temporal Cloud, focusing on high availability, disaster recovery, control-plane automation, database performance, deployment systems, and CI/CD. Design scalable multi-tenant SaaS systems, improve reliability and resilience, optimize PostgreSQL and related data platforms, and develop infrastructure tools, APIs, and operational automation for safer, faster releases.

Deliver production-ready Temporal implementations with customer and partner engineering teams. Design reliable workflow patterns, deploy and operate Temporal Server in cloud or self-hosted environments, establish scaling and observability standards, and resolve complex technical issues. Create runbooks, templates, documentation, workshops, and training to enable independent customer operations. Provide implementation feedback to product and engineering teams while reducing escalations.

Leads and scales Temporal’s global technical support organization for complex developer and infrastructure issues. Establishes support operations, SLAs, triage, escalation, incident response, RCA, quality, staffing, and performance systems. Develops technical talent, reduces avoidable Engineering escalations, improves customer communications, and partners cross-functionally to convert support insights into product and documentation improvements. Represents Temporal in strategic escalations, critical incidents, enterprise support discussions, and executive readouts.

Serve as the frontline technical expert for Temporal’s developer community. Help customers deploy, scale, troubleshoot, and optimize Temporal in cloud-native environments. Responsibilities include resolving distributed-systems and infrastructure issues, developing observability and automation solutions, improving networking and reliability, and creating infrastructure best practices and diagnostic tools. The role requires direct engagement with developers, engineering teams, and product teams while influencing platform improvements and enhancing developer experience.

Serve as the frontline technical expert for Temporal’s developer community. Deploy and scale cloud-native infrastructure, troubleshoot distributed systems, optimize performance, improve reliability, and build automation and observability solutions. Work directly with developers and engineering teams on Kubernetes, networking, monitoring, and infrastructure best practices. Translate customer use cases into architecture recommendations and influence platform improvements through strong technical communication.

Lead the design and implementation of core Temporal server features across distributed systems, workflow execution, scheduling, persistence, visibility, and performance. Set technical direction, make reliability and operability improvements, partner cross-functionally, review designs and code, mentor engineers, and support open-source usability. The role requires extensive experience building production distributed systems, strong technical leadership, backend programming expertise, and operational experience with high-scale systems.

Secure Temporal’s multi-cloud platform across AWS, GCP, and Azure by embedding security into infrastructure and application architecture. Responsibilities include threat modeling, risk assessment, Kubernetes hardening, multi-tenant isolation, gRPC and mTLS security, service mesh configuration, cloud security posture management with Wiz, secrets management, encryption, compliance policy development, engineering partnership, and on-call participation. The role also contributes to responsible AI practices and security for distributed workflow systems.

Lead AI agent optimization efforts by designing systems that improve token efficiency, response time, reliability, and output quality. Build agentic coding systems, develop AI application patterns, own features end to end, collaborate with engineering and field teams, support the developer community, and create public technical documentation. Work across Python, TypeScript, Java, and Go while serving as a domain expert in agent design and optimization.

Build and shape Temporal’s developer education platform through hands-on courses, tutorials, labs, videos, AI agent examples, and reference implementations. Translate distributed-systems concepts into practical learning experiences, maintain best-practice materials, support trainer and developer certifications, and partner with Product, Engineering, Sales, Marketing, and Solutions Architecture. Gather developer feedback, create scalable enablement assets, and occasionally teach workshops or represent education at events.