Manage daily operations and administrative functions for a large security contract, report performance and compliance to senior leadership, develop project plans for strategic initiatives, compile SLAs/KPIs and dashboards, ensure training and conduct standards, and support operational decision-making.

Manage quality assurance for assigned security stations, overseeing shift operations, auditing officer reports, performing field inspections, compiling performance metrics for executive reporting, and coaching or disciplining personnel to ensure contract service-level compliance.