Manages comprehensive human resources operations for a hotel, including recruitment, onboarding, benefits administration, employee relations, investigations, disciplinary procedures, compliance, affirmative action, HR records, reporting, and policy development. Advises managers and employees on HR practices and employment laws while leading initiatives to improve HR processes, employee satisfaction, and organizational performance.

Supervises hotel accounting activities, including invoice matching and processing, payment preparation, account reconciliation, direct billing, credit verification, chargeback research, credit card balancing, month-end reporting, inventory support, and check controls. The role maintains accurate financial records, handles billing inquiries, supports accounting staff, follows company policies and safety procedures, and uses Microsoft Office applications for recordkeeping and reporting.