Top Tech Jobs & Startup Jobs in Seattle, WA

Build and operate highly reliable card-issuing systems at Block, focusing on network integrations, ISO 8583 message flows, authorization, clearing, certification, mandates, and production behavior. Lead complex cross-team engineering initiatives, create conformance tooling and shared frameworks, debug protocol-level issues, collaborate directly with card networks, mentor engineers, apply AI-assisted development practices, and participate in on-call support for critical financial systems.

Leads enterprise-scale cloud architecture across private, sovereign, and public cloud environments. Evaluates emerging cloud, hardware, and software technologies; drives hardware enhancements; benchmarks systems; resolves complex infrastructure issues; and coordinates root-cause analysis across databases, operating systems, networking, and hardware. Requires deep expertise in cloud platforms, Linux and database performance, datacenter technologies, Kubernetes, cost optimization, and cross-functional technical leadership.

Own product discovery, definition, prioritization, roadmap decisions, and delivery for WorkWhile’s marketplace platform. Partner with engineering and cross-functional teams to translate ambiguous problems into product direction, write specifications, define success metrics, gather user feedback, and drive rapid iteration. Align GTM, customer support, and operations stakeholders while managing products from kickoff through launch.

Designs and scales global manager enablement, onboarding, leadership development, coaching, and performance programs across Customer Care and Customer Success. The role establishes coaching standards, partners with senior stakeholders, develops AI-powered training and simulation tools, supports organizational and process change adoption, and measures learning impact against operational and commercial KPIs using analytics and AI. It serves as a global center of excellence for manager effectiveness and scalable talent development.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Own Revenue and Onboarding Operations for Toast Retail, partnering with Sales and Onboarding leaders to improve pipeline, conversion, productivity, onboarding throughput, and time-to-go-live. Diagnose operational data, design and launch growth pilots, define process and system requirements, improve sales-to-onboarding handoffs, and drive cross-functional adoption. The role requires hands-on roadmap ownership, SQL analysis, Salesforce fluency, applied AI usage, and influence across technical and business teams.

Build and operate highly reliable card-issuing systems at the network boundary. Responsibilities include interpreting specifications, protocols, certifications, mandates, and production behavior; developing production software and conformance tooling; analyzing network messages; driving certification cycles; influencing card networks; mentoring engineers; applying AI-assisted engineering practices; and participating in on-call support for critical financial systems.

Manage customer renewals, retention, adoption, and expansion for existing SaaS accounts. Build strategic relationships with decision-makers, negotiate contracts, mitigate churn, identify upsell opportunities, and support customer success. Collaborate with sales, product, technical success, legal, operations, and collections teams. Use customer data and Salesforce to manage pipelines, account plans, renewal dates, and customer health while maintaining accurate records and delivering value-based recommendations.

Develop scalable web applications, data platforms, and distributed systems supporting fulfillment center operations. Build real-time data applications and integrate machine learning workflows using cloud services such as Amazon SageMaker. Write maintainable, tested code; improve CI/CD, observability, reliability, availability, and performance; and collaborate with scientists, product managers, and operations stakeholders.

Lead the technical strategy and evolution of Headway’s billing platform, including a financial state-machine orchestration layer, guardrail APIs, remittance ingestion, refunds, recoups, reconciliation, and explainability. Manage platform engineering teams, establish technical standards, coordinate cross-functional dependencies, and partner with Finance and Accounting to ensure accurate, auditable financial records at significant scale.

Leads project management across AI and Developer Platforms, establishing scalable operating models, planning frameworks, governance, risk management, and delivery standards. Manages and develops a distributed Project Management team, oversees portfolio and execution rhythms, aligns cross-functional stakeholders, resolves trade-offs, and provides leadership visibility into progress, dependencies, risks, resources, and outcomes. Uses data, automation, dashboards, and AI to improve delivery efficiency and organizational decision-making.

As a Strategy Insights & Planning Consultant, you will deliver high-quality solutions, perform analyses, and develop recommendations for clients, while mentoring junior team members.