69 Artificial Intelligence Companies in Seattle

You are a talented User Experience Researcher who enjoys working on a wide variety of projects, from sitting at your desk cranking out a survey to getting out in the field with customers. In fact, you are adept at using many research methods and are keen to further advance your research repertoire.

Assist with the customers’ technical requests and take care of any technical issues, responsible for all customer engagements from initiation to resolution through ensuring progress by SLA and escalation. Build strong customer relationships, including key customer stakeholders and sponsors. Always strive to provide an exceptional customer experience. Manage customer expectations and lead them to customer satisfaction. Make sure all deliverables are on time, adhere to the highest quality standards and fulfill customers’ requirements. Keep track of key account support metrics. Attend weekly meetings and quarterly reviews. Take initiatives in identifying growth opportunities.

Overall, you will have a broad range of responsibilities, including management of complex technology transactions, partnerships and strategic agreements, providing strategic legal advice and business counsel, and involvement in product counseling (including AI/data science), compliance, data privacy, security and other technological initiatives. As one of LivePerson’s subject matter experts, you will collaborate with business partners across the company to accelerate key business initiatives.

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including Citi, HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.   We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

We are looking for a dedicated, ambitious and self-driven On-Site Technical Account Manager that will work out of our customers’ location.  As an On-Site Technical Account Manager, you will work closely with your designated customer, build relationships with the different stakeholders and technical teams, partner on different initiatives and help to achieve technical goals and overcome various technical challenges.